Best Spa & Wellness Management System from Malaysia

All-in-one Management System Tailored for the Spa & Wellness Businesses

Key Features that would help your spa business

Managing your Spa & Wellness Business has never been this easy.

Improve efficiency and gain insights on your spa or wellness business such as physio, osteo centers. Our all-in-one system would automatically manage customers’ redemption and purchases thus reducing fraud or wrong usage. With happy customers, their trust and loyalty will always be with you.

"My business has been using Aoikumo™ for 6 months now, it is definitely worth the investment as it is an all-in-one integrated system where I can do so much more in limited time—from appointments, sales reporting, employee management, and online catalogue to boost up my company sales.

My staff are happy using it as they can easily track their own sales and customers' service history records for better servicing.

It is a significant step towards digitalisation for small company like mine. Looking forward for more exciting features from Aoikumo™."

- Isabelle Looi, Owner of Urban Cocoon

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Appointments

Manage your walk-in and appointment clients effectively with Aoikumo™

Whether your spa handles scheduled appointments or walks in customer, Aoikumo™ helps you manage both seamlessly. Real-time updates on room and therapist availability, making it easier for your team to assign treatments, reduce waiting times, and deliver a smooth customer experience from start to finish.

inventory

Manage your consumable inventory with ease and stay updated on your stock status

Aoikumo™ helps you keep track of every item used during treatments, ensuring accurate inventory levels at all times. Receive low stock alerts, monitor usage, and simplify stocktaking so you never run out of essential supplies.

automated reminders

Let customers know you care by remembering their birthdays and surprising them with special gifts or promotions

Strengthen customer relationships by sending personalised birthday greetings and special offers. With Aoikumo™, you can automate birthday wishes and promotional messages through WhatsApp, helping your spa create meaningful touchpoints that keep clients engaged and coming back.

staff management

Stay organised with a well-structured therapist duty roster

Keep track of each therapist’s schedule, shift changes, and availability in one system. Effectively manage your manpower to maintain smooth operations during weekends and peak hours. Aoikumo™ provides clear visibility into staff scheduling, helping you allocate resources efficiently and ensure a balanced workload for your team.

commission

Struggling with commission calculations for 10 or more therapists? We’ve got you covered

Aoikumo™ automates commission tracking based on services, product sales, or custom schemes you define. Whether you manage a small team or a large group of therapists, the system ensures accurate and transparent payouts without the hassle of manual calculations.

anytime, anywhere

Monitor your business performance remotely, wherever you are

With Aoikumo™, you can access real-time sales performance, appointment traffic, and other key metrics through the system. Daily performance summaries are also sent via email, helping you stay updated and make timely decisions, no matter where you are.

Customer relationship management

Not sure who your VIP clients are? View them with just one click

Aoikumo™ helps you identify and define your VIP clients by tracking spending, visit frequency, and package usage. With just a click, you can access detailed customer profiles and add remarks, making it easier for your team to recognise and deliver exceptional service to your most valued clients.

Frequently Asked Questions

How does Aoikumo™ differ from other Spa & Wellness Management Systems?

Aoikumo™ is built integrated with security features that will allow you to reduce redemption fraud. The flow from the point a customer contacts the center for an appointment up until they leave the center is curated based on requirements from the spa & wellness industry.

Are there any setup costs in implementing Aoikumo™’s Spa & Wellness Management System?

No added costs are required in implementing Aoikumo™ for your Spa or Wellness center. If extra support services are required such as migration from legacy systems, Aoikumo™ will be able to assist.

Is it possible to migrate data from my past Wellness Management System into Aoikumo™?

Migrating data into Aoikumo™ is straight-forward, provided you have the data of your patients in a spreadsheet. Aoikumo™ comes with a self-migration tool which is a wizard based migration. It is straight-forward enough, our users are able to do it themselves.

What are the hardware requirements to run Aoikumo™’s Spa & Wellness Management System?

Aoikumo™ runs not only on the web but as an app on tablet devices.

For the web, it runs on the latest Google Chrome. We recommend an Intel i5 processor or AMD Ryzen 5 with 8GB RAM and SSD at the very least to be able to run Aoikumo™ efficiently.

For tablet devices, running at least with iOS14 or Android 12 would make using kumoBiz (app for kumoDent) a breeze. With advancement of Aoikumo™’s technology, we will always recommend using the latest version of the operating system.

Is training included with Aoikumo™’s Spa & Wellness Management System?

Yes, Aoikumo™ comes with 1-time training.

I’m not well versed with technology and systems. How difficult is it to use Aoikumo™’s Management System for my Spa & Wellness business?

Kumo (kumoteam.co) invests heavily on its UI (User interface) and UX (User Experience) with updates to improve flow and reduce clicks in all of its products. The system comes with tooltips on its features, ensuring you know how they are able to function.

How secure is Aoikumo™?

Aoikumo™ is hosted in Microsoft Azure with security technologies only known to its creators. We are unable to divulge much information but you can be rest assured that we have steps in place to ensure your data is well secured.

How will Aoikumo™ help streamline my operations and improve efficiency?

Aoikumo™ is built to be than a Spa & Wellness Management System. It allows you to manage your business online negating the need to be in the clinic to run the show which is especially important if you have multiple branches. Besides that, Aoikumo™o provides solutions to managing your employees and patients through its kumoSan and MeTIME Wellness apps respectively. You can think of Aoikumo™ as a one-stop solution which manages your overall business.

Streamlining Operations for the Healthcare, Wellness, and Beauty Industries

Managing a clinic, wellness or beauty business is no easy feat. We understand and we've got your back!

With a proven track record, research & development and continuous system updates throughout the years, we are dedicated to serving your industry. Look no further, as we are confident that we will be able to cover most of your business needs.

Industries We Cater To

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WHY Choose Aoikumo™?

Built for Medical Aesthetics, Beauty & Wellness industries — Streamline Your Workflow, Maximize Your Growth

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET.

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of customer profiles, inventory adjustment, staff, promotions, and more.

All-in-One Clinic Management System

All features fully integrated into a single system, accessible anytime via web and mobile apps, supported on Chrome, iOS, Android platforms.

User-Friendly, Focusing on Details

With a strong emphasis on user experience, Aoikumo™ is developed to streamline your daily operations; provide immediate value from the start.

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA.

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance.

No Commitments Required

Experience a hassle-free sign-up
process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility.

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users.

As Featured On

"Thank you Aoikumo™ -the software has made our daily operations much easier to handle and manage all our 7 branches in a unified manner.

Appointment booking, patient scheduling, inventory usage has been really smooth ever since we started using Aoikumo™!

Thank you again."
DR. DENESH SINNA, Founder
Heart Bit E-ECP Wellness Centre

All-in-one Management System Tailored for the Spa & Wellness Businesses